Petpooja Billing Software Price: Hidden Costs Restaurant Owners Face
Blog Manager
··6 min read
AI Overview
Petpooja billing software price ranges from ₹10,000 to ₹40,000 annually for basic plans, but these advertised rates don't include the true costs restaurants face. Transaction fees consume 2-3% of every order processed through their payment gateway — meaning a restaurant with 50,000 MAD daily revenue loses 45,000 MAD monthly to fees alone. Hardware requirements add another burden, with certified tablets costing ₹25,000, thermal printers ₹15,000, and kitchen displays ₹20,000 each. Integration fees pile on top, charging ₹5,000 setup plus monthly fees for connecting accounting software or email marketing tools. The platform isn't available in Morocco, making these costs irrelevant for local restaurants. Restaurant owners should calculate total cost of ownership including transaction fees, hardware, and integrations before choosing any billing system.
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Restaurant owners searching for petpooja billing software price information typically find glossy websites with starting prices of ₹10,000-40,000 annually. What they don't find: the commission fees that double their actual costs, the mandatory hardware purchases that lock them in, and why these platforms aren't even available in Morocco.
Here's what actually matters when evaluating restaurant billing systems — and why the sticker price tells you almost nothing about your real costs.
The True Cost of Petpooja Billing Software Beyond the Sticker Price
The billing petpooja ecosystem works like a gym membership. They hook you with an attractive monthly rate, then profit from everything else — personal training sessions, protein shakes, locker rentals. For restaurants, those extras come as transaction fees, hardware markups, and data export charges.
The Published Pricing (What They Want You to See)
Petpooja advertises these tiers on their website:
Plan
Annual Price (₹)
Monthly Breakdown
What's Included
Starter
10,000
833
Basic POS, 1 outlet
Professional
24,000
2,000
Inventory, reports, 2 outlets
Enterprise
40,000+
3,333+
Multi-outlet, integrations
Clean. Simple. Misleading.
The Hidden Costs (What They Don't Mention)
Transaction fees eat 2-3% of every order processed through their payment gateway. A Casablanca restaurant doing 50,000 MAD daily revenue loses 1,500 MAD to these fees alone. That's 45,000 MAD monthly — more than the entire annual subscription.
Hardware requirements add another layer. Their "certified" tablet costs ₹25,000. The thermal printer: ₹15,000. Cash drawer: ₹8,000. Kitchen display screens: ₹20,000 each. You can't use your existing equipment — it's not "compatible" with their proprietary system.
Then comes the integration tax. Want to connect your accounting software? ₹5,000 setup plus ₹500 monthly. Email marketing? Another ₹3,000. Each integration carries its own fee structure.
Morocco Availability Reality Check
Here's what petpooja billing support won't tell you upfront: they don't operate in Morocco. No local servers. No MAD currency support. No integration with Moroccan payment gateways. No Arabic interface.
Why Toast POS Company and Similar Platforms Lock You Into Their Ecosystem
The pos toast model perfected what Petpooja attempts: making it technically possible but practically impossible to leave. They build beautiful prisons where every wall looks like a feature.
The Hardware Trap: Why You Can't Just Use Any Device
Toast pos company sells you their custom Android tablets for $799. These tablets run only Toast software. When you cancel your subscription, you own expensive paperweights. The same tablets cost $200 on Amazon — but those won't run Toast.
Your kitchen printer stops working after a software update? You can't call Brother or Epson. You call Toast support, who schedules a technician visit for $150, then suggests upgrading to their newer model for $400.
Commission Creep: How 0% Becomes 3% Becomes 5%
Toast advertises 0% commission on direct orders. True — for exactly 30 days. Then "processing fees" appear: 2.6% + 10¢ per transaction. Add their "marketing fee" for being listed in their marketplace: 15%. Their "preferred delivery partner" takes another 20%.
A restaurant in Agadir's Talborjt district tracked their actual fees over six months. Month one: 2.6%. Month six: 31% on marketplace orders. The base subscription never changed. Everything else did.
Data Hostage Situation: Try Leaving With Your Customer List
After two years on Toast, a Marrakech restaurant wanted to switch platforms. Their customer database? Locked. Order history? Inaccessible. Email lists? Property of Toast.
The export feature exists — for $2,000. Even then, you get CSVs with corrupted phone numbers and missing order details. Your customers stay in their system, receiving Toast promotional emails you can't stop.
What Casablanca Restaurant Owners Actually Pay After Year One
Forget the brochures. Here's what three different restaurant types actually spend:
Small Café (20 Orders/Day): Annual Cost Breakdown
Cost Category
Year 1 (MAD)
Year 2 (MAD)
Base Subscription
10,000
10,000
Hardware (one-time)
35,000
5,000 (repairs)
Transaction Fees (2.6%)
18,720
20,280
Integration Fees
8,000
6,000
Support Incidents
3,000
4,500
Total
74,720
45,780
The subscription represents 13% of total cost. Everything else? "Unexpected" expenses that somehow happen to everyone.
Mid-Size Restaurant (80 Orders/Day): The Commission Mathematics
At 80 orders averaging 150 MAD, daily revenue reaches 12,000 MAD. Annual revenue: 4.38 million MAD.
Platform fees at 2.6%: 113,880 MAD annually. That's 11 times the base subscription cost. Add marketplace commissions on 30% of orders: another 197,000 MAD. Total platform cost: 310,880 MAD — enough to hire two full-time staff members.
Multi-Location Chain: Where Subscription Fees Multiply
Three locations don't pay three times the single-location price. They pay five times — because each location needs its own hardware set, its own integrations, its own training package.
A pizza chain with three Casablanca locations shared their invoice: 200,000 MAD in year one. The base subscription? Only 40,000 MAD of that.
The Commission-Free Alternative: Zero Subscription, Zero Revenue Share
OCHI operates on a different principle: restaurants keep their revenue. All of it. No subscription fees. No transaction percentages. No hardware locks.
Your Revenue Stays Your Revenue
When Bab Rouah Grill in Agadir processes a 200 MAD order through their OCHI storefront, they receive 200 MAD. Not 194.80 after processing fees. Not 170 after marketplace commission. The full 200 MAD.
This isn't a promotional rate that expires. It's the permanent model. OCHI makes money from optional premium features and marketplace advertising — never from your core operations.
Branded Domain vs. Generic Marketplace Listing
On traditional platforms, customers order from "Restaurant Name via Platform." Your brand becomes secondary to theirs. They own the customer relationship.
With OCHI, you get yourrestaurant.ochi.ma — a professional subdomain that puts your brand first. Customers bookmark your site, not a marketplace. Your Google presence improves. Your customers remain yours.
Why yourrestaurant.ochi.ma Matters More Than You Think
A branded subdomain changes customer behavior. Instead of opening an app and browsing options, they go directly to your site. Direct traffic means no marketplace fees. No competition displayed alongside your menu. No "sponsored" restaurants stealing your regulars.
Marina Bay Restaurant in Agadir tracked this difference: 65% of repeat orders now come through their direct subdomain. Each direct order saves them 15-20% in fees they'd pay elsewhere.
Making the Switch: What Actually Changes When You Move Platforms
Platform migration sounds overwhelming. In practice, it follows predictable patterns:
Week One: Data Migration Reality
OCHI's onboarding team handles menu upload, usually completing 100-item menus within 48 hours. Customer data import takes another day. The technical switch happens over a weekend — you close Friday on the old system, open Monday on the new one.
The hardest part? Breaking the muscle memory of your staff reaching for the old tablets.
Month One: Staff Training Without the Subscription Clock Ticking
Traditional platforms start billing immediately, whether your team masters the system or not. OCHI provides unlimited training during your first month. POS operators learn the touch interface. Waiters adapt to the mobile panel. Kitchen staff adjust to the new display system.
No subscription means no pressure. Take the time to get it right.
Six Months: What Your P&L Actually Looks Like
Le Petit Marocain in Casablanca shared their six-month comparison. Previous platform costs: 185,000 MAD (subscriptions, fees, commissions). OCHI period costs: 0 MAD in platform fees. They invested the savings into marketing, generating 30% more orders.
The math becomes obvious when you track where money actually goes.
What is the actual petpooja billing software price including hidden fees?
While petpooja advertises annual plans from ₹10,000 to ₹40,000, transaction fees of 2-3% per order and mandatory hardware purchases often double the real costs. A medium-sized restaurant typically pays 3-5 times the advertised rate.
Does petpooja billing software work in Morocco?
No, petpooja is not available in Morocco. Moroccan restaurants need local solutions that comply with tax regulations and support dirham transactions.
What are the mandatory hardware costs for petpooja billing system?
Certified tablets cost ₹25,000, thermal printers ₹15,000, cash drawers ₹8,000, and kitchen display screens ₹20,000 each. You cannot use existing equipment with their proprietary system.
Are there transaction fees on top of petpooja subscription prices?
Yes, petpooja charges 2-3% transaction fees on orders processed through their payment gateway. These fees aren't included in the advertised subscription rates and can exceed the annual software cost.
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